Site Security Manager
Job Description
KAR OG KH BLOCK DMCC is seeking an experienced Site Security Manager to join its Security Department.
Position Title: Site Security Manager
Department: Security
Reports To: Head of Security
Work Location: Field
Working Days: Sunday–Thursday
Working Hours: 8:30 AM–4:30 PM
Employment Type: Full-time
Job Summary:
The KAR Security Site Security Manager (SSM) is responsible for the overall management, leadership, coordination and performance of security operations across assigned upstream projects and expansion projects within Iraq. The SSM provides senior operational oversight and acts as the principal link between KAR senior management, client leadership and deployed security personnel. The position carries overall responsibility for ensuring that security operations are delivered effectively, professionally and in accordance with contractual obligations, KAR policies, operational requirements and established security standards. The SSM is accountable for the management and direction of Security Supervisors, security personnel, operational assets and supporting resources within the assigned Area of Responsibility (AOR). The role includes strategic and operational planning, security risk management, project mobilization, contractual compliance, personnel management, quality assurance, financial oversight, incident management and client relationship management. The SSM must ensure that security operations are properly resourced, managed and maintained, identifying operational deficiencies and implementing corrective measures. The position also plays a key role in developing new operational capabilities and transitioning security projects from initial planning and survey stages into fully operational activities.
Key Responsibilities:
A. Security Management and Operational Leadership:
- Maintain overall management responsibility and operational oversight of all assigned KAR security operations within the AOR.
- Provide leadership, direction and management to Security Supervisors, team leaders, guards, watchkeepers and other deployed security personnel.
- Establish clear management structures, responsibilities, reporting lines and accountability throughout the security organization.
- Ensure Security Supervisors understand their responsibilities and are effectively managing their respective teams and shifts.
- Monitor operational performance and ensure security personnel, vehicles, facilities and equipment are appropriately deployed and maintained.
- Maintain oversight of Quick Reaction Forces (QRF), ensuring appropriate readiness, staffing, equipment and operational procedures.
- Ensure effective command, control and coordination arrangements are maintained throughout the operation.
- Lead the mobilization, expansion and transition of security projects from planning and survey phases into operational delivery.
- Ensure adequate security coverage and continuity of operations during personnel changes, handovers and operational transitions.
B. Security Planning, Risk Management and Threat Assessment:
- Develop, review and oversee security plans, operational procedures, contingency arrangements and emergency response plans.
- Conduct and oversee security surveys, vulnerability assessments and formal risk assessments across assigned projects.
- Monitor the security environment throughout Kurdistan Region of Iraq (KRI) and Federal Iraq, identifying emerging threats and assessing their potential impact on KAR personnel, clients and assets.
- Ensure appropriate security mitigation measures are developed, implemented and monitored.
- Provide senior management and client leadership with timely security assessments, recommendations and operational updates.
- Review and approve operational security arrangements within delegated authority.
- Ensure Emergency Evacuation Plans, Venue Emergency Procedures and other contingency arrangements remain current, practical and adaptable.
- Oversee the planning and coordination of emergency response exercises, evacuation drills and operational readiness assessments.
C. Personnel and Management Responsibilities:
- Manage and oversee the performance, conduct and professional standards of all security personnel within the AOR.
- Directly manage and assess Security Supervisors, ensuring they meet operational and management expectations.
- Identify staffing requirements and make recommendations concerning recruitment, replacement, deployment and workforce structure.
- Ensure appropriate staffing levels, shift coverage, leave arrangements and succession planning are maintained.
- Conduct management performance reviews and recommend appropriate disciplinary action where required.
- Identify personnel requiring additional training, development or formal performance management.
- Oversee individual training records, competency assessments and the monthly training matrix.
- Recommend promotions, salary adjustments and personnel changes through the appropriate management channels.
- Ensure effective handover and takeover procedures are conducted for all management and supervisory appointments.
D. Contractual Compliance, Quality Assurance and Performance Management:
- Maintain overall responsibility for security contract compliance across assigned operations.
- Ensure operational delivery meets contractual requirements, agreed service levels, client expectations and KAR Security standards.
- Establish and implement quality assurance and quality control procedures throughout the security operation.
- Conduct and oversee scheduled and unannounced inspections of security personnel, facilities, vehicles, equipment, watchkeepers and QRF.
- Review inspection findings and ensure deficiencies are recorded, assigned and rectified within appropriate timescales.
- Monitor key performance indicators (KPIs), operational standards and service delivery performance.
- Identify potential contractual breaches, operational shortcomings and compliance concerns, escalating them immediately to the appropriate management level.
- Ensure SOPs, post orders, security instructions and relevant operational documentation are reviewed at least every six months or following significant operational changes.
- Maintain an auditable record of inspections, corrective actions, compliance checks and operational performance.
E. Incident Management and Emergency Response:
- Maintain overall management oversight of security incidents, emergencies and significant operational developments within the AOR.
- Coordinate the management response to serious security incidents, ensuring appropriate command, communication and escalation arrangements are activated.
- Ensure Security Supervisors understand incident reporting requirements and follow established emergency procedures.
- Liaise with KAR senior management, client representatives and relevant agencies during significant incidents.
- Ensure incident reports, investigations, lessons identified, and corrective actions are completed appropriately.
- Maintain oversight of emergency response readiness, including personnel, vehicles, communications and QRF capabilities.
- Ensure significant incidents and developing threats are communicated promptly to senior management and relevant client representatives.
F. Financial, Asset and Resource Management:
- Maintain management oversight of operational budgets, project expenditure and resource requirements.
- Monitor project cash flow and financial performance, maintaining accurate project workbooks and submitting financial forecasts to KAR Security.
- Identify potential cost increases, financial risks and additional resource requirements, providing recommendations to senior management.
- Oversee the allocation, accountability, maintenance and operational readiness of deployed and deployable assets.
- Ensure vehicles, communications equipment, weapons, protective equipment and other operational resources are appropriately managed.
- Identify equipment shortfalls and submit procurement, replacement and maintenance requirements through the appropriate channels.
- Ensure financial, personnel, equipment and asset records are accurate and maintained.
G. Client Relationship and Stakeholder Management:
- Act as the principal security Point of Contact (POC) for client management within the assigned AOR.
- Maintain effective working relationships with client leadership, KAR senior management, relevant government departments and other operational stakeholders.
- Attend security meetings and provide management-level security briefings, assessments and recommendations.
- Advise client management on security threats, operational risks, mitigation measures and changes to the security posture.
- Manage client concerns and ensure operational issues are addressed promptly and professionally.
- Ensure client requirements are communicated effectively to Security Supervisors and implemented throughout the operation.
- Identify opportunities for operational improvement, service development and project expansion.
H. Reporting and Information Management:
- Ensure accurate, timely and professional security reporting across all assigned projects.
- Review and consolidate daily security reports, incident reports, operational updates and management briefings.
- Ensure significant incidents, emerging threats and contractual concerns are escalated through the appropriate management channels.
- Maintain oversight of project workbooks, personnel records, equipment registers, financial information and operational documentation.
- Ensure information is recorded accurately, chronologically and in accordance with KAR policies.
- Assess the reliability and relevance of operational information and intelligence received from internal and external sources.
- Maintain appropriate management reporting, operational statistics and performance records.
I. Policies, Procedures and Professional Standards:
- Ensure all security operations comply with KAR Security policies, procedures, SOPs, contractual requirements and applicable regulations.
- Ensure all Security Supervisors and security personnel understand and comply with their respective responsibilities.
- Maintain high standards of professional conduct, discipline, confidentiality and client etiquette.
- Promote a culture of accountability, continuous improvement and operational professionalism.
- Ensure compliance with applicable Health, Safety and Environmental (HS&E) requirements.
- Identify opportunities to improve security procedures, operational effectiveness and management systems.
Requirements
Operational Competencies and Training Requirements:
The SSM must maintain the professional and operational competence necessary to oversee security operations and provide effective management direction. This includes:
- Comprehensive understanding of security threats and operational challenges within KRI and Federal Iraq.
- Knowledge of KAR Security SOPs, operational procedures and contractual obligations.
- Competence in security risk assessment, operational planning and incident management.
- Understanding of Rules on the Use of Force (RUF) and relevant legal and organizational requirements.
- Ability to assess operational readiness, personnel competency and security performance.
- Competence in communications systems, incident reporting and emergency coordination.
- Appropriate first aid knowledge, including cABCDE principles.
- Familiarity with vehicle and dismounted contact/immediate action procedures.
- Current and assessed competency with issued weapons systems (AK and Glock), where required by the appointment and in accordance with KAR Security Training Policy and Standards.
- Ability to deliver management briefings, conduct security assessments and produce professional written reports.
Essential Requirements:
- CV approved by the KAR Security General Manager.
- Proven senior security management experience in a comparable operational environment.
- Minimum 5 years of military or police experience, or equivalent relevant professional security management experience.
- Minimum 3 years of operational security experience in Iraq, covering KRI and/or Federal Iraq.
- Demonstrable experience managing security personnel, supervisors, operational teams and resources.
- Experience in security project mobilization, operational management and contractual compliance.
- Strong knowledge of security risk management, emergency planning and incident response.
- Demonstrable experience in client liaison and senior management reporting.
- Competent in Microsoft Word, Excel, Outlook and relevant reporting systems.
- Working knowledge of budgeting, financial forecasting and resource management.
- Basic HS&E knowledge.
- Strong leadership, decision-making and problem-solving abilities.
- Excellent written and verbal communication skills.
- Strong interpersonal and cross-cultural management skills.
- Ability to operate effectively under pressure and manage competing operational priorities.
- Physically capable of undertaking the essential duties of the role, including site inspections, prolonged standing and wearing required personal protective equipment.
Authority and Accountability:
The SSM is the senior site-level security management appointment and is accountable to the Head of Security for the effective delivery of all assigned security operations. The SSM has management responsibility for Security Supervisors and operational security personnel within the assigned AOR, subject to KAR organizational structures and delegated authorities. The SSM is responsible for:
- Overall security operational performance and service delivery.
- Management, direction and performance oversight of Security Supervisors.
- Security risk management and operational readiness.
- Contractual compliance and quality assurance.
- Personnel, equipment and resource management.
- Client security relationships and operational coordination.
- Incident management oversight and escalation.
- Accurate management reporting and financial accountability.
- The SSM must immediately escalate significant security incidents, serious contractual breaches, major financial concerns and matters exceeding their delegated authority to the Head of Security and relevant senior management.